Refund policy

Right of Withdrawal
When purchasing goods on the website, you as a customer have the right to withdraw your purchase within 14 days from the time you have received the ordered product.

5.1 When you exercise your right of withdrawal:
You must inform us that you have changed your mind. You can do this by using the return form HERE. When you notify us, you will receive a return label via email that you print out and attach to the package you are returning. You will also receive a QR code that you can show to the postal agent, who can then print the return label for you. You can read more about return information and conditions HERE.

You should return the products to us immediately and no later than 14 days after notifying us of your right of withdrawal. The cost of return shipping is always 49 SEK. You are responsible for the delivery and shipping of the products upon return; therefore, the products should be sent well-packaged and in their original packaging. We reserve the right to deduct an amount corresponding to the depreciation in relation to the original value of the product if the product is used or damaged.

5.2 The right of withdrawal does not apply to:

• Products that have been sealed for health or hygiene reasons, and where the seal has been broken by you.
• Products that are sealed sound or video recordings, and where the seal has been broken by you.
• Customized products that have been specifically tailored for you or with a clear personal touch according to your wishes.
• Services that have been performed, where you have explicitly consented to the service commencing without a right of withdrawal.
• Goods that may quickly deteriorate, such as food.
• Single issues of newspapers or magazines.